Important Notice
These Terms and Conditions constitute a legal agreement between the dz999 platform and its users. Please read them in full before creating an account.
1. Introduction & Applicability
Dz999 (referred to hereinafter as "we", "the platform", or "dz999") is a trusted and popular name in Bangladesh's online gaming market. These Terms and Conditions apply to all services, games, and features available on dz999.
By registering an account or using the dz999 platform, you automatically agree to these Terms and Conditions. If you do not agree, please refrain from using the platform.
Dz999 reserves the right to modify these Terms and Conditions at any time. Registered users will be notified of any changes. Continued use of the platform after changes take effect constitutes your acceptance of the updated terms.
2. Account Registration & Management
You must provide accurate and complete information when registering on dz999. Creating an account using false or misleading details is strictly prohibited, and such accounts may be terminated at any time.
Single Account Policy
Each person is allowed to register one account only. If the same individual is found operating multiple accounts, all of them will be permanently closed and all balances forfeited. The single-account policy is essential to maintaining a fair environment on dz999.
Account Security
You are solely responsible for keeping your login credentials (username and password) confidential. Sharing your account with anyone else is strictly prohibited. If you suspect unauthorized access to your account, contact our support team immediately.
Identity Verification (KYC)
Dz999 may request identity verification documents at any time. You may be required to submit a copy of your National ID, passport, or driving license. Withdrawals may be suspended until KYC verification is complete.
3. Age Requirement & Eligibility
You must be at least 18 years old to use dz999. Minors are strictly prohibited from creating an account or playing any games on the platform.
Age Verification
Dz999 may request age verification documents at registration or at any time thereafter. If an account holder is found to be under 18, the account will be terminated and all associated transactions will be voided.
If you become aware that a minor in your household is using your account, please notify us immediately. We are ready to assist parents and guardians in ensuring responsible gaming.
4. Deposit & Payment Policy
Dz999 currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200, and the maximum limit varies depending on the payment method used.
Deposit Terms
- Deposits must be made from a mobile banking account registered in your own name.
- Depositing through another user's account or via a third party is prohibited.
- Deposited funds are typically credited to your account within a few minutes.
- No additional fees are charged on deposits.
- If a deposit fails for any reason, please contact our support team.
Payment Verification
Dz999 reserves the right to review any suspicious payments or unusual transactions. Deposits under review may be temporarily placed on hold. Compliance with Anti-Money Laundering (AML) regulations is a mandatory obligation for us.
5. Withdrawal Policy
Withdrawing your winnings from dz999 is quick and straightforward. A few conditions apply to ensure the platform remains transparent and secure.
Withdrawal Conditions
- Minimum withdrawal amount: BDT 500.
- Withdrawals can only be made using the same payment method that was used for the original deposit.
- Withdrawals may be put on hold if KYC verification has not been completed.
- Wagering requirements must be met before withdrawing any winnings derived from a bonus.
- The maximum daily withdrawal limit may vary depending on your account tier.
Withdrawal Processing Time
Under normal circumstances, withdrawals are processed within 15 minutes to a maximum of 24 hours. KYC verification or additional security checks may extend processing time. If your withdrawal is delayed, please contact our support team directly.
6. Bonus & Promotion Terms
Dz999 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before claiming.
General Bonus Terms
- Wagering requirement: A specified amount — typically 20x–30x the bonus value — must be wagered before bonus funds can be withdrawn.
- Validity Period: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
- Game restrictions: Some bonuses are only valid for use on specific games. Please check the bonus details.
- Personal use only: Each promotional offer is generally limited to one use per person.
Bonus Abuse
If any attempt is made to exploit the bonus system dishonestly, dz999 reserves the right to cancel that account's bonuses and suspend the account if necessary. Actions such as claiming bonuses through multiple accounts or submitting false information to claim offers are considered bonus abuse.
7. Prohibited Activities
The following activities are strictly prohibited on dz999. Violating these rules will result in permanent account closure, and legal action may be taken where applicable.
Prohibited Actions
Fraud, hacking, bot usage, multiple accounts, identity theft, money laundering, and any other form of deceptive activity are strictly prohibited.
- Using automated software, bots, or scripts to play games.
- Exploiting platform vulnerabilities or bugs for personal gain.
- Attempting unauthorized access to another user's account.
- Depositing funds obtained from illegal sources.
- Attempting to manipulate platform games or their outcomes.
- Claiming bonuses or rewards through fraudulent activity.
- Harassing, threatening, or abusing other users.
8. Responsible Gaming
Dz999 believes gaming should be a source of entertainment, not addiction. That is why we are committed to responsible gaming and helping players build healthy gaming habits.
Self-Limit Feature
You can set deposit limits, session limits, or self-exclusion on your account at any time. These features can be activated with the help of our support team. Once self-exclusion is enabled, access to your account will be restricted for the specified period.
If you notice signs of gaming addiction or receive concerns from family members, please contact our support team or Responsible Gaming Read the full details on our page.
9. Privacy & Personal Data
Dz999 takes the protection of your personal information seriously. To learn how your data is collected, used, and stored, please refer to our Privacy Policyfor full details.
We will never sell your data to third parties. However, information may be disclosed when required by law or regulatory authorities. By using the platform, you agree to our privacy policy.
10. Right to Amend Terms
Dz999 may update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. Registered users will be notified of any significant changes.
Continued use of the platform after any changes have been made will be taken as your acceptance of the updated Terms and Conditions. We recommend visiting this page regularly to stay informed.
11. Contact & Support
If you have any questions about these Terms and Conditions or need clarification on any point, please contact our support team. We are available 24/7, seven days a week.
Contact Email: [email protected]
For answers to more general questions, visit our FAQ page Our support team is always on hand to resolve any issues quickly.